Clients
Projects finished
years of experience
Projects in progress
Customer satisfaction
COMPANY HISTORY & OPERATIONAL PHILOSOPHY
The company was founded in 1994 by David Lortscher, based on the principle that when an organization establishes honesty and integrity as its foremost characteristic, success and profitability will naturally follow. Seven years after its inception, the company incorporated as Timberdoodle Inc, project management business.
Our company’s objective has always been to achieve 100% customer satisfaction, and we have extraordinary lengths to realize that goal. In 2014, in its twentieth year of operation, the corporation was rebranded and adopted the name of Facilities Installation Relocation and Management (theFIRM). We made the strategic decision to expand our business, dramatically increase our employee base, solicit and retain new customers, while establishing itself as a full-spectrum organization. Offering installation and relocation service in addition to project management
The company promptly leased a modern, spacious building on Despatch Drive in East Rochester, New York. It features both an attractive office environment as well as a large workshop and warehousing area for full-service response to customer needs. The new headquarters is conveniently located near major arteries, making theFIRM’s servicing of local clients responsive and efficient, while also offering easy access to the Rochester International Airport.
Some of the most accomplished Project Managers and Installers in the business have eagerly joined rapidly growing, highly successful operation. theFIRM has a large, experienced, highly capable workforce that can service large-scale, complex projects wherever they might exist. We enjoy an impressive client base of well-known national and international clients.
Our company has quickly become one of the preeminent installation, management and relocation companies in the market. we enjoy a nationwide reputation for prompt and efficient response, highly ethical business practices, and a commitment to full customer satisfaction.
26 Years of Excellence
Management has never lost sight of the attributes that contribute to success. As the recently company enters its 26th year of existence, it still holds true to its founding principles of honesty, integrity, and a desire for 100% customer satisfaction.
Our team has experience with the following product lines:
AIS | Falcon | Keilhauer | Nucraft |
---|---|---|---|
Allsteel | Global | KI | Office Specialty |
Bernhardt | Globe | Knoll | OFM |
BP | Gunlocke | Krug | Peter Pepper |
Carolina | Hale | Lacasse | Safco |
CCN | Harter | Lamex | Sandler |
Claridge | Haworth | La-Z-Boy | Steelcase |
Clarus | HBF | Loewenstein | Stylex |
Davis | Herman Miller | Lucia | Sunar-Hauserman |
Doug Mockett | HON | Martin Battrud | Teknion |
Egan | Humanscale | Maxon | United Chair |
Ergo | IOC | Mayline | Watson |
ESI | Jasper Desk | National | Westinghouse |